Privacy Policy
We respect your privacy and are committed to protecting your personal data.
We comply with international data protection standards including GDPR. Your privacy is not just a legal obligation — it is a core part of our values.
1. Information We Collect
We collect information you provide directly when registering: name, email, phone number, location, professional qualifications. We also collect usage data such as login records, pages visited, and actions taken within the platform.
2. How We Use Your Information
We use your information to operate and improve the platform, process payments, send important notifications, provide technical support, verify your identity, and prevent fraud and ensure platform security.
3. Information Sharing
We do not sell your personal information to third parties. We share your information only with: payment service providers (Instapay, Stripe), email service (Resend), file storage (Cloudinary), and legal compliance authorities when required.
4. Data Retention
We retain your data as long as your account is active. Upon account deletion, we delete your personal data within 30 days, except what must be retained for legal compliance or dispute resolution.
5. GDPR Rights
If you are in the European Economic Area, you have the right to: access your data, correct it, delete it, restrict its processing, transfer it, and object to its processing. To exercise these rights, contact us at support@dntra.io.
6. Cookies and Tracking
We use essential cookies to operate the platform (sessions, language and theme preferences). You can manage cookie preferences through your browser settings or through the cookie consent banner on the platform.
7. Data Security
We implement high security standards including: data encryption in transit (HTTPS/TLS), password hashing, two-factor authentication for staff, and comprehensive audit logs. However, no system can guarantee absolute security.
8. Children Privacy
The platform is intended for users aged 18 and older. We do not intentionally collect information about children. If we become aware of such data collection, we will delete it immediately.
9. Policy Updates
We may update this Privacy Policy periodically. We will notify you of any material changes via email or in-platform notification at least 30 days before they take effect.
10. Contact Us
For privacy-related inquiries or to exercise your rights, contact us: support@dntra.io